Our washing machine is fixed! I had called Sears’ Customer Service a day or two after our last cancellation and got an appointment for last Friday, the 28th. The tech came, determined that the problem was simply a clogged drain pump and took care of the issue in about 30 minutes. We’re almost caught up on our laundry now! Today, someone from Sears called us to talk about our Better Business Bureau complaint. However, I was on the phone with my company’s benefits department because our new insurance cards didn’t list Chloe as a covered dependant, so I wasn’t able to talk to the Sears person. I got her name and number and we tried to call her back after I was done with my other call. Of course, we didn’t get any answer at the number she gave us, so I’m not sure what that’s about. I plan on flooding that number with calls on Wednesday, though!<\/p>\n","protected":false},"excerpt":{"rendered":"
Our washing machine is fixed! I had called Sears’ Customer Service a day or two after our last cancellation and got an appointment for last Friday, the 28th. The tech came, determined that the problem was simply a clogged drain … Continue reading